My Cleaning Service Team

My Cleaning Service has 50 years of experience, and through the direction of Kathleen Bands as the third-generation owner, the company has a bright future ahead. Our firm is expanding and pleased to introduce some new roles for this company within management, human resources, marketing, sales and receptionist positions.

Our office team has some members with decades of experience with MCS! Every individual of My Cleaning Service’s team has a lot to offer for their distinct role in the company.

Kathleen Bands

Kathleen Bands

Chief Executive Officer

Kathleen Bands is the third-generation CEO of MCS. In July of 2020, Kathleen Bands purchased the company, to mark the first time the company being under sole woman ownership. She works 24/7 and is currently transitioning the company under her new leadership with passion and life-experience with MCS.
Freddy Urbina

Freddy Urbina

Director of Operations

Freddy acts as the essential communication center within the company, maintains client satisfaction, and in turn sets high standards for the requirements of employees. He also oversees ordering through supply vendors and setting up staff with the necessary equipment and cleaning solutions to do their jobs.
Hector Garcia

Hector Garcia

Area Manager

Hector manages employees for several accounts in the Annapolis, DC, and Virginia area who also assists in personnel expectations, as well as acts as a voice to senior-level administration.
Michelle Burris

Michelle Burris

Administrative Assistant

Michelle is Kathleen’s direct assistant who creates client proposals and is the ambassador for MCS by answering phone calls and emails.
Kay Rathell

Kay Rathell

Payroll / Accounting Administrator

Kay’s day-to-day involves the numbers of business including: payroll and all other accounting functions. She arrives early every day to ensure MCS runs smoothly on paper.
Karol Snyder

Karol Snyder

Human Resources Manager

Karol represents the people at MCS, helping with workforce management, and deciphering all the information about what make each member unique to their role in the company. In addition, she oversees hiring for the company.
Amanda Rothamer

Amanda Rothamer

Marketing Coordinator

Amanda creates copywrite and visual information for the company to be used for: branding, internal and external communication, social media, advertising, events, and endorsing to clients.
Ben Snyder

Ben Snyder

Business Development Specialist

Ben pursues business leads and sales for the growth of My Cleaning Service through strong work ethic and assists in achieving customer satisfaction.
Réne Carceres

Réne Carceres

Office Receptionist

Rene is the Bilingual Receptionist for MCS; he serves as the first contact for the company and provides administrative support across the organization, including the flow of calls and people through the business.

Apply to Our Team

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Industry Certifications & Affiliations

Contact Us

Get in Touch

(410) 889-0505

(410) 889-0553 (Fax)

general@mycleaningservice.com

2701 Cresmont Avenue
Baltimore, MD 21211